This includes the use of encryption, firewalls and multi-factor authentication to protect sensitive data and systems. This includes the use of shared documents, video conferencing, instant messaging and project management tools.Ĭybersecurity: With the increasing threat of cyberattacks, TrueAero uses technology to strengthen its cybersecurity defenses. Remote work: With the rise of remote work, TrueAero uses technology to facilitate virtual collaboration and communication between employees, customers and partners. This has involved the adoption of cloud-based systems, big data analytics and, most recently, artificial intelligence to better manage operations, improve customer service and optimize the supply chain. We can summarize TrueAero’s use of technology in three key areas:ĭigital transformation: TrueAero embraces ongoing digital transformation to streamline operations, improve efficiency and reduce costs. Though TrueAero did not experience many of the early headaches we observed organizations across the world wrestle with from a technology perspective, the past few years have had no shortage of learning moments. We were lucky in terms of timing-the implementation of cloud technologies across all major systems before the onset of the COVID-19 pandemic allowed for a near-instant cutover to remote work. TrueAero began its digitalization journey in 2017. How is TrueAero using technology to cope with or overcome headaches? The aftermarket’s leasing and parts segments have faced many challenges in recent years. We expect this trend to continue, given more rapid technological advancements of engine material and the shift in commercial airline fleets toward newer material with more advanced engines. The demand for commercial aircraft engine parts is more stable and less cyclical than the demand for airframe parts. In terms of used serviceable material, TrueAero has noticed a faster engine market recovery over airframe. Overall, the trend toward newer, more fuel-efficient aircraft is likely to continue in the coming years, although the pace of this transition is uncertain. What trends is TrueAero seeing when it comes to in-demand assets versus those that are prime candidates for retirement and part-outs?Īs companies look to reduce their carbon footprint and meet emissions regulations, they are increasingly looking to replace older, less efficient aircraft with newer models. There has been a lot of flux in the global commercial aircraft fleet over the last few years. Nicole Ellis, senior director of business intelligence at asset management and end-of-life service provider TrueAero, speaks with Lindsay Bjerregaard about how the company is leveraging digital capabilities and diversity initiatives to drive growth.
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